Legal
Terms of Service
These Terms of Service explain how Info Remover provides fixed-scope online reputation, privacy, content removal, deindexing, monitoring and suppression services. By purchasing or using our services, you agree to these terms.
Info Remover is not a law firm. These terms are practical business terms. For legal advice, consult a qualified lawyer.
Business operator
Info Remover is operated by Milanseo Doo Tuzla, registered in Bosnia and Herzegovina. For questions about these Terms, contact info@info-remover.com.
Not a law firm
Info Remover is not a law firm and does not provide legal advice, legal opinions, legal claims or legal representation. Our services are operational and administrative in nature. We manage removal requests, search engine submissions, publisher outreach, platform reports, documentation, monitoring and search suppression. If your case requires legal advice, you should consult a qualified lawyer.
Authority to submit requests
By purchasing or using our services, you confirm that you are submitting information for yourself, your business, your brand, or another person or entity for which you have valid authority. You must not submit false, misleading, abusive, unlawful or unauthorized requests.
Service scope
Each service has a defined scope shown on the relevant service page, intake form, proposal, payment request or invoice. We only provide the services included in the package purchased. Additional URLs, sources, platforms, monitoring, suppression, follow-up work or new issues may require a separate package or custom quote.
No guarantee of removal
We cannot guarantee that any search engine, publisher, website owner, platform, data broker or third party will remove, deindex, update or suppress content. We guarantee professional execution of the agreed scope, including submissions, outreach, documentation, tracking, monitoring and reporting where included.
Customer responsibilities
Customers must provide accurate information, valid URLs, screenshots, context and evidence where needed. Customers must confirm they have authority to submit the request. Delays caused by missing, inaccurate or incomplete information may delay delivery.
Prohibited use
You may not use Info Remover for unlawful activity, harassment, intimidation, impersonation, fraud, false takedown claims, fake evidence, fraudulent removal requests, hacking, abuse, or attempts to suppress legitimate public-interest information through deception.
Right to refuse or stop service
We may refuse, pause or stop work if we believe a request is unlawful, abusive, misleading, unauthorized, outside scope, technically impossible, or creates unacceptable legal, operational or reputational risk.
Payments
Payment is currently handled by Payoneer payment request, international invoice, PayPal where available, or bank transfer for approved cases. Prices are confirmed in the payment request issued after scope review. Work begins after payment is received and the intake is complete unless otherwise agreed.
Subscriptions
Monthly services continue until cancelled. Subscription customers may cancel future billing according to the subscription terms confirmed at intake or in the payment request. Completed billing periods are not automatically refundable.
Delivery and timelines
Estimated timelines are provided on service pages. We control our internal review, submissions, outreach, monitoring and reporting timelines. We do not control response times or decisions from search engines, publishers, platforms, data brokers, hosts or other third parties.
Monitoring
Some packages include monitoring for a limited period. Monitoring does not include unlimited new removal work, unrelated issues or new URLs unless clearly included in the package.
Limitation of liability
To the maximum extent permitted by law, Info Remover is not liable for third-party decisions, search engine rankings, rejected removal requests, unchanged content, lost opportunities, reputational damage, indirect losses, business losses or consequences outside our reasonable control.
Governing law
These Terms are governed by the laws applicable to Milanseo Doo Tuzla, registered in Bosnia and Herzegovina, unless mandatory consumer protection laws in the customer's country provide otherwise.
Contact
For questions about these Terms, contact info@info-remover.com.
Last updated: June 4, 2026